Add approver's timezone in SLA definition

SakshiBagal
Tera Contributor

9 hours ago

I am having requirement to create SLAs based on approval levels .  I am able to attach SLAs using flow designer however, I am not able to select approver's timezone in SLA definition as there is no OOB option available to select approver's timezone

 

Can anyone help me on this?

 

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brianlan25
Kilo Patron

12m ago

Are you trying to add SLAs to the approval? They way SLAs work is that they start based on the start conditions and will display to the user in there time zone. 

What is the SLA for?

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