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Add “New” Button to Service Reference Popup in Incident Form UI Builder OOTB Page

daiva
Tera Guru

 

daiva_0-1791303920224.png

How can we add a “New” button to the Service reference popup/list, as shown in the screenshot, so that users can create a new Service record directly from the popup in UI Builder page

1 REPLY 1

Aditya_hublikar
Giga Sage

Hello @daiva ,

 

Unfortunately this functionality is not present in workspace reference field . Servicenow support-post also state that its not possible . 

 

Refer this :https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2086487

Aditya_hublikar_0-1791304597556.png

https://www.servicenow.com/community/csm-forum/csm-fsm-configurable-workspace-popup-modal-new-button...

 

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya