added a g_form info message and client scipt started working?!
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01-12-2026 04:01 AM
Hi All,
My client script was working fine until it stopped working, I dont know if its versions of instances.
Anyway this is the beginning of my script.
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01-12-2026 04:05 AM
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01-12-2026 04:20 AM
groupSysid = ""; is a sysid of a hardcoded group. part of the checks the script does is check if the logged in user is part of this group, if they are this script then comes to be true. A field should then be avaiable onLoad for the user to see.
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01-12-2026 04:15 AM
Hi @cchacha ,
this might be syntax issue can you please full client script code
If you found my solution helpful, please mark it as Helpful or Accepted Solution...!
thanks,
tejas
Email: adhalraotejas1018@gmail.com
LinkedIn: https://www.linkedin.com/in/tejas1018
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01-12-2026 04:16 AM
we don't know your complete script and business requirement
share that so that we can help better
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
