After clone tech hub portal global search not returning any results in the servicenow

NareshV70537284
Tera Contributor

‎05-07-2025 12:59 AM

After clone one of the instance tech hub portal global searches not returning any results in the ServiceNow.

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Dushyant Siroh
Tera Expert

‎05-07-2025 01:33 AM

Helllo @NareshV70537284 

 

Please check text indexed , servicenow may lose index integrity during clone go to system definition>Text Indexes.

 

Kind Regards,

Dushyant Sirohi

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NareshV70537284
Tera Contributor
In response to Dushyant Siroh

‎05-07-2025 01:54 AM

HI @Dushyant Siroh , Thank you for your response, i did this but still unable to search catalog items in the particular portal.

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Dushyant Siroh
Tera Expert
In response to NareshV70537284

‎05-07-2025 02:09 AM - edited ‎05-07-2025 02:10 AM

Hi @NareshV70537284 

Can you please check cloning errors Go to System Logs>>All

Please Check Cloning Logs 

 

Screenshot 2025-05-07 at 2.35.25 PM.jpegKinds Regards,

Dushyant Sirohi

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