Agent Chat: How to change start and end messages

[sath]

Hi,

We have enabled Agent Chat on our portal by installing the plugin 'Agent Chat' without deploying virtual agent.

We got the requirement to change a number of messages while interacting with the agent. Changed all of them except for below:
'Agent has joined'
'Agent has ended the conversation'

Could not find those messages anywhere. Searched on Agent Chat settings, system messages, widgets, business rules and script includes.

Could anyone please assist?

[Ankur Bawiskar]

@sath 

check docs link shared by @Aditya_hublikar 

[sath]

Hi @Ankur Bawiskar 

I have already followed the same link provided by @Aditya_hublikar and searched under system messages but couldn't find the below values:
'Agent has joined'
'Agent has ended the conversation'

Any input will be appreciated.

[Aditya_hublikar]

Hello @sath ,

Have you check this system properties mentioned in doc :

com.glide.cs.topic_picker_msg

com.glide.cs.conversation_ended_msg

[sath]

Hi @Aditya_hublikar , Yes, I have checked those properties too. But they have the different messages from the ones I'm looking for