Assign the catalog task record automatically with the person who closes it in the 'Assigned to'

ronro2
Tera Contributor

How do I achieve so that when a user closes a task record, that his/her name gets assigned automatically in the 'Assigned to' field?

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@ronro2 

why will the task be unassigned and get closed?

Somebody has to work on it to complete it

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, so say that someone is assigned, but then when its closed, that person who closed it gets his name in the Assigned to field. 

Jaspal Singh
Mega Patron
Mega Patron

Hi,

How is the task being closed? Is user clicking the Close button? or some other way

 

It is when you choose State, Closed complete or Closed incomplete.