Assign to me button on incident sow form

Debasis Pati
Tera Guru

i want to edit and put some conditions to the assign to me button present in incident sow form view.
I could not find where this button is present.

DebasisPati_0-1760498293722.png

i tried to find this button in the declarative form actions but could not where is this present?

@Ankur Bawiskar any suggestions?

17 REPLIES 17

@Debasis Pati 

you were able to find it?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No Ankur. I couldn't

Deepak Shaerma
Mega Sage
Mega Sage

Hi @Debasis Pati ,

type sys_declarative_action_assignment.list in the filter navigator.
Use these filters to find the button,

  • Action Label: Assign to me

  • Table: incident (or task if it is inherited, but usually there is an override for incident).

  • Enabled: true

Click on advanced view related links and 

  • Record Conditions: Use the condition builder (e.g., State is New OR Assignment Group is Dynamic (One of my groups)).

  • Client Conditions: Sometimes used for checking conditions on the browser side immediately.

 

 

DeepakShaerma_0-1763440908940.png



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Deepak Sharma