Assigned to read only

[ammar_k]

Hello, 
Is it possible to allow modifying the (assigned_to) field on the requested item form ( sc_req_item) before approving the ticket ( state is request approval ) ? 
the field is read only until the ticket is approved?
thank you

[GopikaP]

Hi @ammar_k , Can you share some screenshots? OOTB assigned_to field in 'sc_req_item' is editable by default. 

[Ankur Bawiskar]

@ammar_k 

it should be opened up always

Did someone add any customization for this to make it read-only till ticket is approved?

if yes then you need to search that and tweak there.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@ammar_k 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.