ATF open record
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3 weeks ago
Im trying to submit a contract for review and then approve it. However I am navigating to the my approvals and can see the approval record but im not sure how I can actually get into the record and approve it as the sysid is not passed.
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3 weeks ago
Hi @joshmorris
You can use Open existing record to open the submitted contract record and then you can use click UI action to click on approve button.
Regards
Shql
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Regards
Shaqeel
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3 weeks ago
There is no UI action to approve it on the contract. I have shown the steps on my reply to Ankur
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3 weeks ago
So how you are going to approve ?
if possible share the screenshot of the approval page.
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
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Regards
Shaqeel
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3 weeks ago
share what steps you configured.
If you have the Record opened earlier you know the sysId and you can use that to open the submitted record.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader