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ATF open record

joshmorris
Tera Guru

Im trying to submit a contract for review and then approve it. However I am navigating to the my approvals and can see the approval record but im not sure how I can actually get into the record and approve it as the sysid is not passed.

7 REPLIES 7

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@joshmorris 

to approve are you inserting record in sysapproval_approver?

If yes then you need to open that approval record associated with your Contract and then use Click UI action to Approve/Reject.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

To send it for approval I clicked the UI action submit for review on the contract