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3 weeks ago
Im trying to submit a contract for review and then approve it. However I am navigating to the my approvals and can see the approval record but im not sure how I can actually get into the record and approve it as the sysid is not passed.
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3 weeks ago
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3 weeks ago
to approve are you inserting record in sysapproval_approver?
If yes then you need to open that approval record associated with your Contract and then use Click UI action to Approve/Reject.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
To send it for approval I clicked the UI action submit for review on the contract