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11-14-2024 12:10 AM
Hi,
I want to attach knowledge articles using Attach Knowledge formatter on the Catalog task form. This catalog task is created by a Scheduled Job.
How can I achieve this?
Thanks in advance.
Solved! Go to Solution.
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11-14-2024 10:14 PM
Hi,
I have achieved this by using a reference field which is referred from kb_knowledge and using form layout I have fetched the fields of the article and displayed them on a new section as per the customer asked.
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11-14-2024 12:32 AM - edited 11-14-2024 12:37 AM
how to attach them using the related lists, can you explain in detail please?
I want to attach a particular article every time a scheduled task is created. (same article to all tasks)
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11-14-2024 10:14 PM
Hi,
I have achieved this by using a reference field which is referred from kb_knowledge and using form layout I have fetched the fields of the article and displayed them on a new section as per the customer asked.