Auto creation of Assessment
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24m ago
Greetings Everyone;
In Servicenow SPM module; i want to create an assessment in a demand task with a state level condition
Scenario: When a new Demand task is manually or automatically created with states Pending, Open, Work in progress - a new assessment is to be created and assigned to the Assigned user.
Note - The assessment has to be auto created and attached to the Demand task record with its number auto populated in the task field
For now i have created an Assessment Metric Category, and Assessment Metric Type, but it need manual intervention to create assessments (buttons highlighted). I see that it is not manual and not getting attach to the demand task, how can i fix it?
i did set questions, and by clicking on the buttons the assessment s are getting created and assigned.
but it is not auto created, also i see that the task field in assessment instance is not being populated with the demand task number.
Thanks in advance,
Sakshi.