Best way ServiceNow runs Automation to add user from catalog item request to Azure Group?

VIKASM535239375
Kilo Sage

Best way ServiceNow runs Automation to add user from catalog item request to Azure Group?

 

User enters justification for the need of the Azure Role in catalog Item.

 

ServiceNow creates a Task and should run Automation to add user from catalog item request to Azure Group.

 

If  Access Request Is Temporary? --> ServiceNow creates revalidation task based on duration requested. 

 

If  Access Request Is NOT  Temporary? -->ServiceNow sends completed notice to requestor. Close the ticket.

 

 

Should I use Powershell, Mid Server or REST API.

 

Which would be the best way to configure the above requirement?.

4 REPLIES 4

Mark Manders
Mega Patron

This completely depends on what you already have. Is this the first integration between Azure and ServiceNow? If not, can you leverage the existing one? If so, are you expecting more use cases where the integration needs to be used?

Are you already utilizing integration hub? 

It really can be done in lots of ways, but it is depending on your current setup and what you expect in the (near) future, to ensure it works now and then.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

We already have setup of Azure AD with SSO on  ServiceNow.

 

 

Please let us know the best way to perform ServiceNow Azure Integration so that 

We can submit request in ServiceNow and add roles in Azure Entra

 

Hi Mark,

 

Can we use Service Graph Connector for the same.

VIKASM535239375
Kilo Sage

How can we use Integration Hub to connect with Azure