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Want to display variables in sc_task form

I want to display the tick marked variables in sc_task form under variable section how can i do that? Is following script correct?task.short_description = 'IT Work Request For :  '+current.variables.requested_for.getDisplayValue();    task.please_pro...

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Metric Definition

Hii, I have created a custom table named Testing(u_testing) extends task table. now I want to create a Metric definition with type script calculation to calculate the time in which my record was active. can you please help me with the script n all.

Gaurav69 by Tera Contributor
  • 219 Views
  • 2 replies
  • 2 helpfuls

metric definition

Hii, I want a demo case of Metric Definition with Script Calculation Type. Can you please create an easy case with a small script. I just wanna see how it works.

Gaurav69 by Tera Contributor
  • 191 Views
  • 1 replies
  • 0 helpfuls

want to show links on ui action button

want to create "Help" UI  action button on list view, when they click on that button want to display the pop up that need to show some KB links , anyone Please help me with script for ui page for showing links on pop up... #UI page # ui action #clien...

slimgam by Tera Contributor
  • 250 Views
  • 3 replies
  • 1 helpfuls

Resolved! Update file data in New line for the POST REST API

Hi,I have developed the POST REST API integration of ServiceNow and Gitlab, where every time the particular case is created from the catalog it is creating a .JSON file in Gitlab with the Field values.Current all values are coming in single as below....

Omkar Jori by Tera Expert
  • 451 Views
  • 3 replies
  • 0 helpfuls

Problem Management and Root Cause Categorization

Hello!  I am seeking some feedback on how the user community is analyzing Problem Records in bulk to understand the various Root Causes.  Here is my technical dilemma:  In our previous tool, we had a defined field titled "Root Cause" with approximate...

Skill3tz by Kilo Contributor
  • 2353 Views
  • 2 replies
  • 1 helpfuls

Issue with before Business Rule If condition

In alm_asset table I have created the below Business Rule(OnBefore) which runs on insert and update. But it always going to else part and updating Serial number in the Device Name.If it is communication Device, then it should update the IMEI number a...

MohanambalN by Tera Contributor
  • 500 Views
  • 11 replies
  • 0 helpfuls

advice needed

i have a wdget that allows the user to scan their serial number at the check in location and it will display error like when the location is closed or the serial number is not assigned to any one. the problem is that this is another browser window , ...

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chercm by Mega Sage
  • 193 Views
  • 1 replies
  • 0 helpfuls

Unable to create the cost plan in PPM

Hi, "When I try to create the cost plan in PPM, it fails to create and does not provide any error message. Instead, it redirects to another page, where the creation process still does not work."   Here's it was redirecting   

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Put detail from a form in a catalog entry and email

Trying to populate description field with various information from a form that uses a reference field.Created a flow,  with Create Catalog Entry step shown belowThe challenge is that the 'name' field selected is extracted from 'sys_user' and when res...

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johnrob18 by Giga Guru
  • 220 Views
  • 2 replies
  • 0 helpfuls