Can Discovery identify unknown web application URLs?

RahulB810736472
ServiceNow Employee

Customer requirement: Discover web-based applications without prior knowledge of the URLs or application names.

Questions:

  1. Can ServiceNow Discovery autonomously discover unknown web application URLs (without known URLs or defined IP ranges as starting points)?
  2. Do we have any OOB solution for this?
  3. If not OOB, any recommended workarounds or alternative approaches?

Context:

  • Customer needs application inventory reconciliation
  • They don't have a complete list of web applications in their environment
  • Already aware that Service Mapping requires known URL entry points

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