Can we add the Print UI action that can print the attachments?

Shivani5
Tera Contributor

Can we be able to add the print button in activity log attachments, which can print the attachment?
Below or above the download UI action. 
Please see the attached Screenshot.

9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

@Shivani5 

you want to download attachment associated to that record on click of some button in workspace?

what's your business requirement here?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Shivani5
Tera Contributor

@Ankur Bawiskar  We need to print attachments directly instead of downloading and printing them.

Thank You!

@Shivani5 

if you enable document viewer agents can view the documents rather than direct download and they can give print command from there

Enable Document Viewer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Shivani5 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader