Catalog item process standardization

Deepti21
Tera Contributor

Hello, This post is more of a 'brainstorming' discussion.

 

Need some ideas regarding how can we 'standardize' the catalog item process driven by flows. A kind of 'one size fits most/all' approach for items driven by flow.

A generic flow that can fit the configurations and drive the item lifecycle. Approvals and catalog tasks being more configuration driven to ease the process of getting user inputs and delivery fulfillment via tasks. Allowing adhoc task creation during fulfillment adds another special flavor.  Any creative ideas? A backend custom table?template based approach?variable sets use?

 

Thank you in advance.

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