Hello Everyone, I am trying to look for Inbuilt ServiceNow table that is designed for handling Hardware warranty for the Assets that are purchased by the organization. Also, likewise does there exist another table that is designed by ServiceNow that...
I have been trying to create a topic that allows me to make decisions based on the user's country. For example, if the user is located in the United States, display certain information and if the user is located in Ireland, display another informatio...
Dear Community, I am implementing Resolution and Response SLAs on incident and requested item table.My company wants to track the SLAs and do reports in order to report the number of SLAs breached or not.Sometimes the operators do mistakes and open s...
hi, Create Event record in flow designer is triggered, and processed but parm1 and parm2 users are unable to get notify. Its showing state is Processed and along with the duration, but users are not getting any Notification.
Hi, There is add to cart and then submit order (POST) REST API for creating the request.So, at the present time in OOB - the response of the submit order is - (for example ticket) - { "result": { "request_number": "REQ0347186", "request_id": ...
Is there anyway where I could find a request which user has raised 6months before ,I only have the request number ,I tried by checking on service request table, audit ,meta. Can someone help me to know how to find the record.any queries we can run an...
Hi, I need a regular expression for"Phone number needs to meet following criteria""1. Starts with '+'"2. Followed by digit 1 - 9"3. Followed by digits 0 - 9 with / without space in between.4. Should not have any alphabets in it."; via OnChange client...
Hii... I have created a Table ABC having a field Crisis Country (ref -Country table) and then created 10 records with initial ten countries. so now they are my crisis countries. Then i created Record Producer (named Crisis Country) in this I have MRV...
HI, I've built a custom task table for user feedback. When a user submits a suggestion through a record producer, a task record is created on this new feedback table. A process group member can then manage and assign these tasks. Is it possible to ad...
How to clone sys_user and sys_user_group table from prod to lower instance using scheduled jobs ? so that we can run it weekly.
Hello Team, There are some Assignment group which has been decommissioned , i want to check where in workflow's runscript activity script Group Sys_Id is using or not. How to check it in the all the workflow script in one go.
Can anyone explain how to split the row into multiple rows if any column has multiple values.Find the problem in the attachment #Reports #Splittingthemultiplevaluecells splitting the values in the district column into two rows with remaining same col...
Hello everyone, The approver member has changed and this works for new articles created. But when a expired article is republished , it still goes to the old approver. Please suggest.
Hi All,When I am clicking on copy change and submit the change request ,Duplicate change task are created .When I click on copy change again in the change request for which duplicate task are created .Again duplicate task are created in addition of e...
Hi,When a new ticket is created for a particular account, we automatically assign an assignment group based on the selected account. After the ticket is created, we add a comment with a specific user name (e.g., Abul Tuter) using a business rule, sta...
