Change Request Notification when to send > configuration

Abhilasha G T
Tera Contributor

Hi Team,

 

I want to send notification 

 

Table > Approval (sysapproval_approver)

 

When to send is the below requirement 

 

Change state> If the Approval is still in Requested State

 

 

Then trigger this Notification on the below timeframes prior to the Changes. Planned Start Date as they are passed:

 

- 10 Days before
- 6 Days before
- 3 Days before
- 12 Hours Before
- 2 Hours Before
- 30 Minutes Before

 

- every 24 hours after the start date

 

(Note: This notification should not trigger multiple times if an approval is created and it has already passed some of the above timeframes. For instance, if an Approval is created, and the planned start date is only 2 days away, then this notification should only trigger on 12 Hours, 2 Hours, and 30 Minutes before)

 

How to achieve this.

 

Regards,

Abhilasha G T

1 REPLY 1

Sanjay191
Tera Sage

Hello @Abhilasha G T 

I'm just giving you brief idea about this requirement and Please check this below condition and try to use the relative  condition and i hope this help you to complete this requirement 
just you need to play with this relative condition and i hope this helps you 

Sanjay191_0-1749203302566.png


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