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Change Interceptor in ATF

Hello, I want to click the normal change in the change Interceptor window. Is there any option present in the ATF? Please let me know.

Khalid9030 by Tera Contributor
  • 286 Views
  • 1 replies
  • 1 helpfuls

Resolved! hasRole in Server and Client

Hi,  We know that g_user.hasRole('itil'); will return true if user has itil role or admin role. Similarly does, gs.hasRole('itil'); works the same or does it return true only when user has itil role.

servicenow

If the current incident is a child incident, add a info message with a clickable parent incident number. 

is(Dynamic) and additional condition in database view

Hi All, I am creating database view on asmt_metric_result, asmt_assessment_instance and incident. I need the result to be visible to me for a specific incident survey and only if I am part of the Inc assignment group. I need help to add the sys id of...

R_ana by Tera Guru
  • 485 Views
  • 4 replies
  • 0 helpfuls

How to add Serial Number to hundreds of assets

Hey Community,I need some assistance. We use the procurement module so when we purchase assets, they are automatically created when received. We then receive an excel sheet with the hundreds of serial numbers for the assets. What is the best/easiest ...

Restrict to add card  in VTB board

Hi, I want to Restrict to add card  like create a new project task in VTB board on role based, can anyone suggest a Business rule or any other mode to achieve it, please help me on it. Thanks in advance.Bhanu.

bhanu27 by Tera Expert
  • 276 Views
  • 1 replies
  • 0 helpfuls

All case visibility for one particular user

Hi All,  We have requirement, where user X needs to see all cases related to account Y even though she's not a opened by, internal user or in watchlist. Could you please help me with steps I need to follow here? I need to create BR here but how do I ...

sunny27 by Tera Contributor
  • 278 Views
  • 1 replies
  • 0 helpfuls