Change the status of the record immediately the review date passes

1_DipikaD
Kilo Sage

Hi All,

 If  you see the picture the record has two fields review date and status . Currently status is "in use" when review date  is ahead of current date but status will be "retire" immediately when review date passes . Can we achieve it through flow designer ? Actually scheduled jobs are making the system slow so trying to achieve it through flow. In this picture when review date passes on 8th may the status will automatically updated to retire on the fly.

 

Thank you

 

 

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1 ACCEPTED SOLUTION

1. Trigger type is scheduled, daily.

2. First action is Look up Records (plural) where Review Date is Yesterday.

3. For each item loop.

4. Update Record.

 

test-Workflow-Studio-ServiceNow-05-06-2025_04_30_PM.png

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10 REPLIES 10

Is there any script to write?

No, this should be a no code solution.

I tried this logic but it updated all the records which have state new to cancel  irrespective of day (yesterday). But I want it should only those records which have due date on previous day of current day .

 

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What will be logic here to measure due date is passed from current date ? Couldn't find the option retired on yesterday .

I'm not sure the original record is even on the incident table.  I was using Knowledge as an example