i have did the agent chat option with MS teams , i am able to chat between the ms teams with the agent workspace options. i have below queries. Please help us on it 1. what is Private Chat/ Public Chat?2. if Chat timed out, how to proceed. where can...
Hi all,In single text variable if user trying to enter 11th character, it should not allow to enter 11th character. Ex: 1) Assume that Single line text variable name is "please enter your bank names" and total length of the variable is 21 characters ...
Hi all,In single text variable if user trying to enter 11th character, it should not allow to enter 11th character. Ex: 1) Assume that Single line text variable name is "please enter your bank name"2)Consider bank name should be 10 characters only.3)...
Hi all,How to raise alerts into snowOder laptop(catalogue item) to Splunk to snow.
HI All, We are using next experience on Utah. I would like to show the option to change the number of records visible on the list view. I can see the sys property has multiple options to show different number of records. However, I cannot see where ...
need help in achieving something like this following , wherein some of the fields are pre filled e.g in description as per screen shot
Please help me how can I do it Verify that I can see a new help-text under the Additional comments field: "Visible to the employee even if it is confidential."
Hello all!I am using the VA to gather information on an incident, and i can use the "Dynamic Lookup" to ask what is their location name. After the correct location is picked, later down the conversation the VA will use record action to create an inci...
Is there any way using g_form or any other client side object to tell when a MRVS row is opened either by using the pencil or clicking add? I notice the header at the top is different.
Hi, I am trying to log all the lines from a txt(in JSON Format data) file which has more than 1000 lines by using Custom (Parse by script) from data source. When I am clicking load all records in data source its logging only first 20 lines. Can some...
I'm trying to add a condition to the Change Request Addition Conditions in a CAB meeting for CAB workbench. We'd like to be able to filter by a specific approval coordinator activity by it's name. I can see any option in related fields. Has anyone s...
Hello All,I added a new region in the sys_choice table but when I try to add an asset to this new region it is not showingdo I need to add it somewhere else as well?
The condition is, I need to auto populate some fields in table A from table B. Shall I have to write a script include or it can be done using business rule also. Please help me with the following.
We are planning to migrate ATF test scripts and test suites from one instance to another. Now the issue is that, we have not used the Update Set concept before and all our changes were in the Default Update set. Our Plan of action is to Filter out th...
I have a email notification which gets triggered, when the sc_req_item state becomes either closed complete, closed incomplete or closed skipped. This notification gets triggered twice: When I checked the event log, I notice that the sc_request gets...
