Client Email template

Arun_Manoj
Mega Sage

Hi ,

 

I want attach a doc in the client email template based on predefined condition email template needs to populate. And attached needs to update dynamically based on the current record details.

 

eg:

for the incident INC*****90,

 

Then in the doc there will be Number , that needs to be updated with current record number

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Arun_Manoj 

you have a document template and you want to attach that with the outbound email when email client template is used?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Arun_Manoj 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Arun_Manoj 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader