Client Email template
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08-07-2025 10:11 PM
Hi ,
I want attach a doc in the client email template based on predefined condition email template needs to populate. And attached needs to update dynamically based on the current record details.
eg:
for the incident INC*****90,
Then in the doc there will be Number , that needs to be updated with current record number
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08-07-2025 10:47 PM
you have a document template and you want to attach that with the outbound email when email client template is used?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-11-2025 01:00 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-12-2025 10:18 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader