CMDB Health Micro-Certification Simulator (Yokohama) - no records in De-duplication Tasks

chrisjhun_M
Tera Contributor

13m ago

Anyone experienced this? I think I made a mistake when I implemented the Taks 09: Remediate Duplicate.
When I try to validate the task, it failed and I cannot do it again because there's no records now in De-duplication Tasks.
How can I recover this?

chrisjhun_M_1-1779110223328.pngchrisjhun_M_0-1779110093801.png

 

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Tanushree Maiti
Mega Patron

46 seconds ago

Hi @chrisjhun_M 

 

Ensure you have run the  Schedule jobs successfully for Completeness and check the CMDB dashboard . 

 

https://www.servicenow.com/community/cmdb-articles/cmdb-health-micro-certification-simulator-availab...

https://www.servicenow.com/community/virtual-agent-forum/micro-certification-cmdb-health/m-p/2809529

https://www.servicenow.com/community/training-and-certifications/task-09-remediate-duplicates-reset/...

https://www.servicenow.com/community/itom-forum/task-09-remediate-duplicates/m-p/3492643

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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