Create Multiple RITMs from MRVS Rows Under the Same REQ and Populate Variables

[AidaS]

Hi everyone,

I have a Catalog Item with an MRVS for bulk Server Access. When Bulk Access = Yes, each MRVS row should create one RITM, and all RITMs should belong to the same existing REQ.

I can use Create Record → sc_req_item and link each new RITM to the existing REQ, but I cannot populate the catalog variables on the newly created RITM from the current MRVS row.

I also tried Submit Catalog Item Request, which allows variable mapping, but it creates a new REQ instead of using the existing one.

What is the recommended OOB/Flow Designer approach for this? Would a Custom Action + CartJS be appropriate, or is there a better pattern?

[Ankur Bawiskar]

@AidaS 

you can iterate each MRVS row and use OOTB flow action "Submit Catalog Item Request" and it will create REQ and RITM

Yes it will create new REQ and new RITM, you can cancel the new REQ and update the new RITM with the existing REQ by using "Update Record" flow action

I shared solution last year, check and enhance

Create multiple RITM based on data in MRVS using Flow Designer 

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