Default List Filter for Specific Group in Workspace
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a week ago - last edited a week ago
Hi Community,
I have a requirement in Agent/Configurable Workspace:
- For the ABC group, I want users to see a specific filtered list view by default.
- They should still be able to modify or remove the filter as needed.
- Other users should continue to see the normal unfiltered list.
Could you please suggest the best approach to implement this?
Would this be best handled via View Rules, UX Client Scripts, or another method?
Thanks in advance for your guidance!
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Service Operations Workspace
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