Delegated User cannot view Assignments / Approvals (Need to manually find the record)
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03-19-2025 09:20 AM
Hello experts, need to seek your kind advice for this issue we are facing as I humbly cannot locate the same problem/article in Community.
The issue:
Delegate Users cannot view task in "Assignments" / "My work" / "Approval" tasks.
Kindly note that the delegate user is able to approve the delegator's tasks. They need to manually search the record to open it. We seek advice for visibility under the Review your Work items.
Just to confirm - It does appear on Delegator tasks. But absent in Delegate Users' side. Need it to be visible on delegate side too.
Kindly advise. Thanks!
Kindly advise. Thanks!
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