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Hide Topics in portals virtual agent

Hello all i have requirement in virtual agent  i have to show topic in my custom portal , portal name is test , and hide from sp portal , my virtual agent topic is hello world , properties  there is for scripting i write this script  (function execut...

dheeru_1994 by Tera Contributor
  • 365 Views
  • 2 replies
  • 0 helpfuls

Resolved! Creating CIs via a Service Request

Hello community!Hope you are all doing well  I've heard that it is possible to create CIs via a service request.The idea behind this is that an end user accesses the service catalogue to request an item to create a CI. In that item, the user fills in...

claudiamd by Tera Contributor
  • 435 Views
  • 2 replies
  • 2 helpfuls

Does MERGE statement executable in JDBC activity?

Am trying to execute MERGE statement via JDBC step in flow designer but getting error as "Given SQL statement cannot be executed". I tried adding property "mid.property.jdbc_operations" with merge operation along with default value but still getting ...

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Rajeshsrk by Tera Contributor
  • 329 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to restrict record producer for user specific country

Hi All, Requirement: I have one record producer which I want give the access for only those user which country should be Argentina ,Brazil, Colombia, Mexico in their profile i.e location.country so how we can add in available for to restrict the acce...

rmaroti by Tera Contributor
  • 845 Views
  • 13 replies
  • 1 helpfuls

Core Table and Base Table

I am reviewing information as I am studying for my CSA exam. The following question was a part of my review "A parent class that is not an extension of another table is called what?" The answer was core table instead of base table. This is causing co...

MSCOTT19 by Tera Contributor
  • 386 Views
  • 2 replies
  • 0 helpfuls

Get HTML value

Hi @dhanrajp Please help me with the code. Below is my html code, need to print end user email address. </td></tr><tr><td valign="top" style="font-weight: bold;padding-top:10px;padding-bottom:10px;border-bottom: 1px solid #E6E6E6; width: 100px;">End ...

sivareddy by Tera Contributor
  • 352 Views
  • 3 replies
  • 0 helpfuls

Description Table is not in Request catalog builder

When I create a request in the Catalog Builder, I do not see an option to "Map to a specific field on the table". Looks like this is only available for requests. The issue is that when the email confirmation comes in from a request, the Description i...

Menalik by Tera Contributor
  • 226 Views
  • 1 replies
  • 0 helpfuls