Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

MID Server Windows Server CAL license

 Hello all, Let's say we propose Windows Server edition for a customer to host MID server to cater for ITOM Operator Pro v2, They have about million devices in thier network, mostly EUC. Will Windows CAL licenses come into play?  How does CAL license...

Mansor2 by Tera Contributor
  • 511 Views
  • 1 replies
  • 0 helpfuls

Resolved! Notification (E-mail) triggering twice

A outbound notification configured in HD2HD structured email scope is triggering twice in the case table when the status of the incident task is complete successful. The image of the condition configured and notification triggered is attached below. ...

Nandhinisri_1-1729146982172.png Nandhinisri_0-1729146887860.png
Nandhinisri by Tera Contributor
  • 1150 Views
  • 3 replies
  • 2 helpfuls

Virtal agent region specific set up

Hi Team I have a requirement to Enable virtual agent lite region specific, currently it is available to all users , How can I restrict its availability to specific regions and business units? RegardsRak**bleep**h

Remove dependent text box

Hello - On incident when certain impacted services are selected a warning message is displayed bases on field of the service in the CMDB. I want to remove this warning. I have checked everywhere I can think of to remove this, client scripts, business...

Text Box.png

Contains Domain functioanlity is NOT working Properly.

Hi Team,We have several domains in our instance. And we created catalog Items in Domain B. And in Domain A Record we added Domain B in Contains Domains Related List.And When i impersonated or login as Domain A User i can't able to see the catalog Ite...

Community Alums by Community Alums  
  • 583 Views
  • 1 replies
  • 0 helpfuls