demos for flow designer vs. workflow editor
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yesterday
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3 hours ago
thanks Tejas Adhalrao for your detailed response
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3 hours ago
ServiceNow Flow Designer is the modern, low-code, and recommended tool for building automated processes, offering a natural language interface, extensive integration via Spokes, and improved reusability compared to the legacy, scripting-heavy Workflow Editor.
Flow Designer is ideal for new developments, while Workflow remains functional for complex, heavily scripted legacy processes
Key Differences between ServiceNow Flow Designer
Future Development: ServiceNow directs new development toward Flow Designer.
Skill Set: Non-technical users can use Flow Designer, whereas Workflow often requires developers.
Flow Execution: Flows run as efficiently as business rules, avoiding performance slowdowns.
Complexity: Flow Designer is better for linear, simple processes, while Workflow handles complex, non-linear logic better.
ServiceNow Flow Designer (Modern)
Interface: Web-based, intuitive, uses natural language.
Approach: Low-code/no-code; utilizes "Actions" and "Data Pills".
Reusability: Highly reusable via subflows and custom actions.
Integrations: Excellent; built-in Integration Hub spokes.
Performance: Lightweight, designed for better performance.
Best for: New automations, simple to moderate logic, API integrations.
ServiceNow Workflow Editor (Legacy)
Interface: Flash-based canvas, drag-and-drop.
Approach: High-code; requires scripting for complex logic.
Reusability: Limited, often tied to specific tables.
Integrations: Limited compared to Flow Designer.
Maintenance: Generally harder to maintain.
Best for: Legacy processes, complex branching, scenarios requiring advanced timers/SLA.
