disable change tasks

thoemu_s
Tera Contributor

our company don't want to use Change Tasks (CTASK) at all. is there an option to disable them completely?

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@thoemu_s 

you will have to check and make changes to multiple places in order to disable

Few of those might be table level CREATE ACL on CTASK table etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

SumanthDosapati
Mega Sage
Mega Sage

@thoemu_s 

You can use any of the below approaches :

  1. Create ACL on Change Task table with admin role only
  2. Create a Before Insert business rule and check the abort action check box

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth