disable change tasks
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‎05-09-2025 06:41 AM
our company don't want to use Change Tasks (CTASK) at all. is there an option to disable them completely?
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‎05-09-2025 06:45 AM
you will have to check and make changes to multiple places in order to disable
Few of those might be table level CREATE ACL on CTASK table etc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎05-09-2025 06:55 AM
You can use any of the below approaches :
- Create ACL on Change Task table with admin role only
- Create a Before Insert business rule and check the abort action check box
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth