dought in administration can any one help me to reach out
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08-12-2024 05:12 PM
how to remove user who is resigned from the organisation through work flows
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08-13-2024 07:44 AM
Hi @karuna v ,
If the user is leaving the organization, you can configure a leavers request through a catalog item and give access to either the manager or the HR to raise the request.
The request form can have the user details and then you can trigger tasks to multiple teams to perform their actions like tasks to asset team, AD team, application teams to remove user access. You can also automate role and group removal in ServiceNow using a run script activity in the workflow.
If my answer helped in any way, please mark it as ✅Correct & 👍Helpful
Thanks,
Mahathi