Download multiple attachment from the requested item

Abc 26
Tera Expert

‎02-25-2024 09:34 PM

Hello Experts,

 

I need help in modifying the OOB script for the attachment and adding a functionality of a download button where user can download multiple files .

 

Scenario 1: i have 5 files attached to the requested item (a,b,c,d,e) but i want to download b,c,d  but not all the attached files only the selected files like the remove functionality where selected files are removed.

 

Please help.

@Ankur Bawiskar 

 

Thanks in advance.

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2 REPLIES 2

Community Alums
Not applicable

‎02-25-2024 09:45 PM

Hi @Abc 26 ,

Please refer to this article :

https://www.servicenow.com/community/now-platform-articles/download-all-the-record-attachments-with-...

 

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Sumanth16
Kilo Patron

‎02-25-2024 09:57 PM

Hi @Abc 26 ,

 

Please refer to below thread:

https://www.servicenow.com/community/itsm-forum/i-want-to-download-selected-files-from-incident-inst...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda