Feature to include ATF in servicenow upgrade plan

[TiashaM]

Hi ,

How to include ATF in the servicenow platform upgrade plan ? Is there any feature to do so ?

Regards,

Tiasha

[PrashantLearnIT]

Hi @TiashaM 

Including ATF in Your Upgrade Plan

1. Create Test Suites for Key Functionality:

   • Before planning the upgrade, ensure you have ATF test suites that cover the critical functionalities in your instance. These should include tests for customizations, core processes, and any business-critical workflows.
   • You can create ATF tests by navigating to Automated Test Framework > Tests.
   • Group your tests into Test Suites for logical grouping, like:
     • Incident Management Test Suite
     • Change Management Test Suite
     • Custom UI Tests, etc.

2. Use ATF to Validate Before & After the Upgrade:

   • Pre-Upgrade Testing: Run your ATF test suites on your current version to capture a baseline of performance and functionality.
   • Post-Upgrade Testing: After the upgrade, rerun the same test suites to validate that everything works as expected. Any differences in results might highlight areas that need remediation post-upgrade.

3. Include ATF in the Upgrade Plan:

   • During the upgrade, you can use the Upgrade Plan feature in ServiceNow to link ATF test suites as part of the process.
   • Navigate to Upgrade Monitor or Upgrade Plan, and there you can include ATF testing as a milestone.
   • Use Upgrade Monitor to monitor the progress of the upgrade, and as part of the upgrade process, configure the ATF test execution as a checkpoint after each upgrade step or stage.

4. Leverage the Upgrade Monitor:

   • ServiceNow’s Upgrade Monitor allows you to monitor key upgrade stages. You can configure ATF test suites to be automatically executed after a particular stage of the upgrade process.
   • ATF Scheduler: You can also schedule ATF test suites to run automatically at defined times, such as after the upgrade is completed.
     • Navigate to Automated Test Framework > Test Suites and schedule the tests to run automatically after an upgrade, using Scheduled Runs.

5. Set Up Alerts for ATF Results:

   • Enable notifications to inform you when ATF tests pass or fail, so you can quickly address issues that arise during or after the upgrade.
   • This helps ensure quick remediation and validation of core functionalities.

Features to Include ATF in the Upgrade Plan

1. Upgrade Plan Integration:

   • In your ServiceNow instance, you can include the ATF test suites as a milestone in your upgrade plan. Ensure that you run the ATF test suites right after the upgrade completes, before handing over the upgraded instance for user testing.

2. ATF Version Compatibility:

   • Make sure that your existing ATF test suites are compatible with the new version of ServiceNow. Review the release notes to ensure that no major changes will affect your automated tests.

3. Test Suite Scheduler:

   • Utilize Scheduled ATF Test Suites to automatically run tests after the upgrade is complete.

4. Upgrade Monitor Integration:

   • In the Upgrade Monitor, include ATF test runs as a mandatory step to validate the success of the upgrade.

By embedding ATF into the upgrade plan, you’ll ensure that automated validation is a formal part of your upgrade process, minimizing post-upgrade issues and manual testing effort.

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[TiashaM]

Hi @PrashantLearnIT

Thank you for your response!

Do we need to install ATF Test generator and Cloud Runner for this ?

Regards,

Tiasha

[Ujjwal019]

@TiashaM , No ATF Test Generator and Cloud Runner is not required. This is a separate and Additional Feature for creating Automated Tests without any Manual efforts 

[TiashaM]

Hi @Ujjwal019 

Thank you for your response.

Could you please help me with the navigation steps  to include ATF in upgrade plan?

Regards,

Tiasha