Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Filter Configuration Item results in Change Request

Nandini DM
Tera Contributor

Hi ,

I want to show  all servers even if they are retired "sys_class_name=server" in the reference qualifier in change request which is having OOB condition as

javascript:new TaskUtilsSNC().getConfigurationItemFilter(current)

I tried : javascript:new TaskUtilsSNC().getConfigurationItemFilter(current) +'^sys_class_name=cmdb_ci_servers';

not working!

 

Please help!

 

Thanks

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

Hi @Nandini DM , 

 

Out of the box reference qualifier condition allows to pick retired servers aswell, cheked in PDI

 

HemanthM1_0-1728041596125.png

 

 

HemanthM1_1-1728041645656.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025