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Filter Configuration Item results in Change Request

Nandini DM
Tera Contributor

Hi ,

I want to show  all servers even if they are retired "sys_class_name=server" in the reference qualifier in change request which is having OOB condition as

javascript:new TaskUtilsSNC().getConfigurationItemFilter(current)

I tried : javascript:new TaskUtilsSNC().getConfigurationItemFilter(current) +'^sys_class_name=cmdb_ci_servers';

not working!

 

Please help!

 

Thanks

1 REPLY 1

Hemanth M
Tera Sage

Hi @Nandini DM , 

 

Out of the box reference qualifier condition allows to pick retired servers aswell, cheked in PDI

 

HemanthM1_0-1728041596125.png

 

 

HemanthM1_1-1728041645656.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026