Filter Configuration Item results in Change Request
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10-03-2024 11:48 PM
Hi ,
I want to show all servers even if they are retired "sys_class_name=server" in the reference qualifier in change request which is having OOB condition as
javascript:new TaskUtilsSNC().getConfigurationItemFilter(current)
I tried : javascript:new TaskUtilsSNC().getConfigurationItemFilter(current) +'^sys_class_name=cmdb_ci_servers';
not working!
Please help!
Thanks
1 REPLY 1

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10-04-2024 04:34 AM
Hi @Nandini DM ,
Out of the box reference qualifier condition allows to pick retired servers aswell, cheked in PDI
Accept and hit Helpful if it helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025