For the Activity Stream @Mention Email notification, send notification including the watchlist field

Harshal Wagle
Tera Contributor

Requirement - When user is mentioned in the worknotes, a notification should be sent out to Mentioned user + 'Assigned to' field. At the moment its being sent only to Mentioned user. For Reference - 'Activity Stream @Mention Email notification' is on the 'Live Notification' table.

 

Please let us know how we can achieve this.

HarshalWagle_0-1719999381792.png

 

2 REPLIES 2

Yashsvi
Kilo Sage

Hi @Harshal Wagle,

please check below link:

https://www.servicenow.com/community/now-platform-forum/for-the-activity-stream-mention-email-notifi...

Thank you, please make helpful if you accept the solution.

My requirement is 'Activity Stream @Mention Email notification' should be sent out to both "Mentioned user" and "Assigned to" of that record.