Getting duplicate message with text input in VA

[noraarhzane2]

Hi, I am going crazy because I keep getting a duplicate of the prompt message after the user has entered a text string.

I am using a text input to be able to use the contextual search.

I have created a new topic with only this and it still doesn't seem to work.

Thanks!

[Ankur Bawiskar]

@noraarhzane2 

how it behaved when you tested it?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[noraarhzane2]

It still sent duplicate message.

[Shivalika]

Hello @noraarhzane2 

Please check the intents once, they might be triggering the other response. I was once stuck and I had to retrain all the intents. 

Try to shut the NLP response here and go by scripted text response and see. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway,

Regards, 

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[noraarhzane2]

It seems that the user input from "describe your issue" is empty. Because when I'm trying to prompt the value its empty