Help explain option Everyone to approve for Wait For field Activity Approval HRLE when reject

Ha Phan Ngoc
Tera Contributor

‎02-04-2025 07:51 PM - edited ‎02-04-2025 07:55 PM

I don't understand what happens if one person rejects. Can you explain it to me?

Link: https://www.servicenow.com/docs/bundle/utah-employee-service-management/page/product/human-resources... 

 

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For example: 

- I created the "Approval" Activity in Activity Set of HR Lifecycle Event Case:

HaPhanNgoc_0-1738727010608.png

- Then I setting "Approval" Activity as below, with Approvers are 3 users

HaPhanNgoc_1-1738727058709.png

- As the document said "If one person rejects, the Assigned to person receives a message with a link to select a substitute approver." But when rejected, no message display, even if I impersionate "Assigned to" 

HaPhanNgoc_2-1738727168035.png

HaPhanNgoc_3-1738727175694.png

- I tried select option "Allow resubmit of approvals" but only the message with a link to resubmit approval requests display, and I can not find " a message with a link to select a substitute approver.'

HaPhanNgoc_4-1738727256602.png

Please help me on this one.

 

 

 

 

 

 

 

 

 

 

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