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service catalog

Hi all,Below is my requriment i have already create a  function in script include and catalog client script but it is not working as expected below i share script and screenshots   Update the oneCatalogUtils Script Include to add a new function verif...

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rognomolta by Tera Contributor
  • 330 Views
  • 1 replies
  • 0 helpfuls

Populating a Drop-down with an API/ Script Include

I'm new to API's in ServiceNow and wondering how I can dynamically populate a list of courses in a drop-down, using an onChange Client Script and a Script Include to call a REST message.  Below, is my CS and SI.  I keep getting Java console errors on...

appstorm by Tera Contributor
  • 570 Views
  • 4 replies
  • 0 helpfuls

Resolved! Link for the live agent

i want the URL/link for the live agent chat instead of connecting form the chat bot , i want direct link to connect the live agent   

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Royal1 by Tera Contributor
  • 3058 Views
  • 9 replies
  • 0 helpfuls

Resolved! Block Catalog item submit and clear the field

 I'm trying to block a item from being submitted if they state its not an Emergency by selecting No. I need it to Block which its doing but I need it to clear the 2 fields and that is not working.It worked 1 day and stopped the next What is wrong her...

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Resolved! Show/Hide Choices based of field selection

Hello, Please show how to achieve the following. If I select "Architecturally significant" the only option to be displayed should be "NAS" if I select "NOT Architecturally significant" the only options displayed should be full or simplified. How do I...

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karlab by Tera Contributor
  • 1216 Views
  • 7 replies
  • 0 helpfuls