Hide Catalog Variables with Value "False" in Approval Record

Subalakshmi P2
Tera Contributor

19 hours ago

Hi Team,

Is there an OOB way to hide catalog variables with a value of false from the approval record? Blank variables are already hidden, but Boolean variables showing false are still displayed.

This requirement applies only to specific catalog items. Has anyone implemented a solution for this?

Thanks.

SubalakshmiP2_0-1787046017817.png

 

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Subalakshmi P2
Tera Contributor
In response to AlpUtkuM

3 hours ago

Hi,

Thanks for your response.

These variables need to remain visible under certain conditions. We have multiple optional approval levels, and the corresponding "Require approval from all approvers (if more than one)" field should only be displayed when the related approver field is populated.

For example, if Level 2 Approver is selected, only then should the corresponding approval option be shown. 

SubalakshmiP2_0-1787101634740.png

I was able to hide the field on the RITM form using UI policies. Below is the screenshot from RITM. However, the field is still displayed on the approval record even when the corresponding approver field is not populated.

SubalakshmiP2_2-1787101720974.png

Could you advise on the best way to achieve this?

 

 

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