User Activity

We are planning to implement predictive intelligence for incident categorization. What is the best way to transfer production Incidents to sub production instance to train the models?  We cannot clone as we have a lot of ongoing development activitie...
Hi,I am integrating AD with ServiceNow using AD V2 spoke. Please help me to understand what permissions are required for the service account from AD side.I would appreciate if anyone could share any relevant configuration steps to establish integrati...
Hi,I am looking for guidance on integrating Active Directory with ServiceNow using the AD V2 Spoke. I need the detailed steps to configure the MID Server and set up the spoke.Additionally, please advise on the information and prerequisites required f...
I have a catalog item variable of type "attachment". I am able to upload the attachments and submit the request.But end users with no role is unable to upload any attachment. 
 Hi everyone,We currently have a catalog item that raises a request and creates a single SC Task for one user. We’re looking to enhance this same catalog item by adding an option that allows the creation of multiple SC Tasks under a single RITM.The i...