how do you remove the standard option on kb base article templates
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ā12-21-2023 08:19 AM
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ā12-21-2023 09:01 AM
Can you please help me understand how are you coming to the screen attached in the picture or what process you are following for KB article creation?
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ā12-22-2023 07:19 AM
this is the self-help knowledge base, on knowledge tab (for knowledge articles) click new
it brings up these options
but the knowledge base only contains these templates:
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ā12-22-2023 07:46 AM
What you shared is the backend part. I was asking from where you were coming on to the first image which you had attached in the question itself.
