Hi everyone
I’m a recent graduate currently building my skills in the ServiceNow ecosystem. While learning the platform, I became really interested in how AI is evolving—especially with LLMs and Agentic AI.
The idea that AI can not only assist but also understand context, make decisions, and take actions inside workflows is something I want to deeply explore.
However, I’m honestly a bit confused about where to start and how to structure my learning path
I’d love your suggestions on:
How to start with LLMs in the context of ServiceNow
What fundamentals I should learn first (AI basics, APIs, prompt engineering?)
How Agentic AI is actually implemented in ServiceNow (like Now Assist, Virtual Agent, etc.)
Which tools/modules to focus on for hands-on learning
My goal is to learn ServiceNow Agentic AI + AI/LLMs to build smart, automated solutions.
If you’ve worked in this space or are learning it, your guidance would really help me move in the right direction
Thanks in advance!
#ServiceNow #AgenticAI #LLM #AI #NowPlatform #FreshGraduate #LearningJourney #Automation #Developers
