How to call flow designer from Virtual agent
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08-07-2023 06:38 AM
Hi Community,
I want to run a flow designer from virtual agent. I know about Action utilities which is used to call flow designer but my question is what would be the spoke ?If I select Action from action utilities.
Thanks,
Pooja M
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08-07-2023 07:13 AM
you can call flow and send inputs using Flow API
Check this link
Scripting with Flows, Subflows, and Actions
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-07-2023 07:19 AM
Hi Ankur,
Thanks for the reply.
But I want to trigger a flow designer from virtual agent topic ?I am thinking to make use of "Action" utility from VA .How can we do that?
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08-07-2023 07:26 AM
yes you need to use Action utility with script part and then use the link which has the script
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-07-2023 07:35 AM
Hi Ankur,
I am getting below error.