I am trying to setup a series of flows and subflows to handle the automation of request item and task creation for the onboarding of employees. I have an initial flow that runs when someone submits a New Hire request in our Service Catalog. I have ...
Hello everyone, I completed the course Fundamental in SN page and a voucher was shared to be used until 4th March, 2026. Checking the page again, I am unable to see the Voucher page to claim it right now. Please, let me know how to finds the page a...
Hello,Need help to implement belowCreate a incident in another system for particular group + categories using flow that should use minimum 3 sub flows SN 1 and SN21. check user exist or not, if not create a user2. Create a incident when a ticket is a...
When the user enters a input in the virtual agent and the input gets mapped to a topic using the NLU inside the topic I want to use the original input entered by the user for something inside the topic any clues on how to do this?
Has anyone ever seen this issue with Risk Assessment Projects? I am not able to select an entity or a RAM. The fields just do not show up under context. I can initiate a risk assessment through the scheduler but once the assessment is initiated it ne...
On Service Portal(abw Portal), We have a record Producer on that we have a select box "Type" with choices New, Edit. If they click on new, new form fields will visible and after clicking on submit a record will created in the custom table.If the user...
after updatefilter conditionactive changes to false(function executeRule(previous, current) { if (previous.active == true && current.active == 'false') { gs.info('Deactivating cleaned up started : ' + current.name); var g...
1. I have created a custom table in CSM scoped application. and I have created a record producer to create the records in that custom table.2. On that record producer I have created a reference type variable which is referenced to that custom table.3...
Hi Community, For one of the catalog items, we have a variable named "groups", and the available choices for this variable are maintained in the question_choice table. The variable type has been set to List Collector, with the List Table configured a...
I am working on a custom scoped application in ServiceNow and trying to display a country flag image on a form.The image URL is retrieved from an external REST API (ipgeolocation.io) and is successfully stored in a String field (country_flag).However...
Hi, I have a doubt in one requirement is given to me i.e., On the incident form state is resolved of incident after that I want to attach the attachments on incident form but they can't show on my approvals on service portal and I also want to do tha...
Hello I want add a button Report Knowledge Gap for creating a KFT. Is there in workspace. I want on the incident form directly. I don't know how I can activate. Is not there on the resolution notes or on the related list
Hi!In this lab I', suposed to populate a standard change template with data from STRY070502 - problem is that that story doesn't seem to exist. I cant find it in the story list of the lab instance for the course. And a simple google search doesn't co...
Good morning, how are you?I would kindly like to ask about the possibility of registering changes to the Assigned to (assigned_to) field in the Activities field. I tried adding the field to the filter and also tried, through a dictionary override, to...
