How to call flow designer from Virtual agent

[Pooja Mallikarj]

Hi Community,

I want to run a flow designer from virtual agent. I know about Action utilities which is used to call flow designer but my question is  what would be the spoke ?If I select Action from action utilities.

Thanks,

Pooja M

[Ankur Bawiskar]

@Pooja Mallikarj 

please share the script

[Pooja Mallikarj]

Hi Ankur, 

This is the script. And I am writing this in Script Action below Action in the topic flow.

(function execute() {

var inputs = {};

inputs['Req_item'] = '424509cd47e87d10d6ff5599e16d4389';

sn_fd.FlowAPI.executeAction('test_flow', inputs);

})()

[Ankur Bawiskar]

@Pooja Mallikarj 

did you try calling it from background script.

if it works there it should work in VA script as well.

[Pooja Mallikarj]

Hi Ankur ,Just have a question 

In Action what should I select for Action and Spoke.

As my Action is in Global application , but my topic is in ITSM Virtual Agent Conversations.

What would be the approach for this?