How to create cross scope privilege from global to customer service

[Aishwarya3017]

I have a record producer in the customer service scope where in the attachment attached to that record gets mapped to sys_attachment table which is in the global scope i am getting the cross scope error for which i need to create a cross scope privilege record to fix the error.

[Sandeep Rajput]

@Aishwarya3017 Could you please share the screenshot of the error. It will help to suggest the cross scope privilege configuration. 

Cross scope privilege can be created from Application Restricted caller access module.

[Manoj52]

@Aishwarya3017 You can create a record in Cross Scope Privilege where

Source scope : Customer Service, Target : Global, Traget name : sys_attachment , Traget Type : Table , Operation : Create/Read/Write (any one can be seleted, If all operations required create 3 records for each), Stauts : Allowed.

This Should resolve your issue.

Mark helpful if solution works. Thanks