How to create the ticket view form in employee portal
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6 hours ago - last edited 6 hours ago
Hi
Can any one guide me on this steps
I have created search source for incident - while searching with INC number in employee portal its displaying result is showing as form view -
In Type head I made as ticket
Result its showing as
How to enable this result to show in Ticket view
actual requirement is while searching with INC number in global search
result should display like below
ex:
Please guide me steps
Thanks in advance
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6 hours ago
So OOB type ahead search take you to /search page.
So in such scenarios we use oob functionality of “PAGE ROUTE MAPS” but i dont think that will be useful in your case.
so you may have to customise typeahead search widget which is not recommended
Raghav
MVP 2023
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6 hours ago
of course but business need Please guide me for custom steps