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How to Filter Configuration Item Values Based on Selected Service Offering in Record Producer

shraddhajay
Tera Contributor

Hi Everyone,

I have a Record Producer for creating an Incident. In this form, I have two reference fields:

  1. Service Offering (service_offering)
  2. Configuration Item (cmdb_ci)

My requirement is:
When the user selects a Service Offering, the Configuration Item field should show only the CIs linked to that selected Service Offering.

I want to make the CI reference field dynamically filter based on the selected Service Offering.

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