How to find resolved/closed incidents/RITMS were the "follow" button was clicked.

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JoostHW
Tera Contributor

‎02-17-2025 05:20 AM

Hi everyone,

I previously followed some incidents and RITMs using the "Follow" button in ServiceNow. However, these records have since been resolved/closed, and I am struggling to find them again.

Is there a table or page where I can see all incidents/RITMs I have followed, including those that are no longer active? If not, is there another way to retrieve them?

Thanks in advance for any help!

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GopikaP
Mega Sage

‎02-17-2025 08:33 AM

Hi @JoostHW , 

Please see this post - Solved: How to view a list of items that I have followed? - ServiceNow Community. I was able to see the list of incidents/RITMs that I followed.

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GopikaP
Mega Sage

‎02-17-2025 08:33 AM

Hi @JoostHW , 

Please see this post - Solved: How to view a list of items that I have followed? - ServiceNow Community. I was able to see the list of incidents/RITMs that I followed.