Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Make it filed Non

Hi, I have an Checkbox filed called "Required_Action" in sc_req_item form. The filed gets read-only(noneditable) after tickets gets closed. Now, I want to make it field Editable irrespective of state, If logged InUser is part of the ritm assignment g...

Generating a PDF with repeating logic for pages

I am trying to generate a PDF where I use the uploaded template for the first page, and then I repeat the second page as many times as needed to fit the amount of data I provide. I am open to an HTML template if that's what is required, but I have a ...

Resolved! How to Manage the Contingent Worker Extensions

 Hi All, I got assigned an enhancement can you help me with that how to proceed?To manage the Contingent Worker Extensions efficiently, we need better process. In few cases, a manager has multiple resources that need to the extended(around 20) or rev...

Ramesh_143 by Giga Guru
  • 731 Views
  • 3 replies
  • 4 helpfuls

HI All

please help to me how to this error solve in Virtual agent in my PDI subflow global.link_unfurling was called. Please view execution details in Flow Designer using context ID    Thanks

basha shaik by Tera Contributor
  • 178 Views
  • 1 replies
  • 0 helpfuls

Resolved! Platform Analytics - Rich Text - Washington DC

Hi everyone, Currently, we have migrated to the latest version of ServiceNow update (Washington DC). I have an issue when I try to modify or add a new rich text element. No matter the action on the visual it reverts to default font properties. Is thi...

Stimson by Tera Contributor
  • 791 Views
  • 2 replies
  • 1 helpfuls

Query Business Rule on database views

Hi everyone,Can we restrict query  BR to not run for individual joined tables when accessing Database views?For eg: If i have joined table a and table b , i dont want query BR on table a and b to not run.instead only 1 query br should run which is on...

Resolved! Predictive Intelligence Dotwalk in Filter

I'm getting started with Predictive Intelligence, and I'm wondering if there's any way to dotwalk to related fields in order to filter results. We are currently on Vancouver. Goal: use Classification to predict an incident's assignment group but filt...

AnneliseTrout_0-1718194432839.png